Dr Pember is currently the Director for Further Education and Skills Investment and Performance Directorate at the Department for Business, Innovation and Skills (BIS). She leads on all matters relating to Further Education and Skills Investment and performance.

Susan joined the former Department for Education and Skills in 2000 when she was appointed Director of the Adult Basic Skills Strategy Unit. This buildt on a long and distinguished track record in FE.

She began her career as a lecturer and later as a Senior Education Officer before taking over as Principal at Canterbury College.