Claire joined JLIS in 2007 after 15 years working in the public sector. After leading on the successful tender for JLIS to manage and operate the London Borough of Hounslow’s leisure and cultural services, which includes 11 libraries, 120 parks, three historic houses, museum, theatre and farm, Claire then oversaw the subsequent mobilisation of the contract and its strategic management from 1 July 2008 until the end of 2009.

As Bid Director, Claire is responsible for developing the strategic approach for JLIS, including supporting the development of the business, working with a range of partners in the public sector to deliver value for money.