Caroline Waters is Director of People and Policy for BT Group.

Her role focuses on realising BT’s business ambitions through leading-edge people strategies, underpinned by robust policies and processes, which promote inclusivity, empower individuals, generate revenue and opportunity and contribute to community and volunteering.

Caroline also leads BT’s Diversity Centre of Expertise which builds on the Company’s leadership in diversity practice to enhance implementation throughout BT’s operations.

She regularly contributes advice and guidance to Government and Industry through a variety of employer forums and working parties.