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Local Government Intelligence
Local Accountability & Governance
29 Nov 2011
Understanding control, risk, scrutiny and leadership in alternative service models Westminster Studio, London SW1
Get insider briefings, discover what works, get key strategic insights and view specialist sessions relevant to your work
Watch the conference online.
Programme
09:50
Michael Burton Editorial Director, The MJ
Welcome and introduction from the conference chair
Biography: Mike Burton
10:00
Baroness Hanham CBE Parliamentary Under Secretary of State, Department for Communities and Local Government
Keynote address: Accountability and localism
Biography: Baroness Hanham CBE
10:15
Jessica Crowe Executive Director, Centre for Public Scrutiny
Accountability, transparency and involvement: achieving value for money and customer insight
Biography: Jessica Crowe
10:30
Paul O'Brien Chief Executive, Association of Public Service Excellence
Understanding new models of service delivery and its impact on effective governance
Biography: Paul O'Brien
10:45
Questions and discussion: Session 1
11:00
Refreshments, networking and exhibition
11:30
Ged Fitzgerald Chief Executive, Liverpool City Council
Sharing whilst maintaining control over quality services
Biography: Ged Fitzgerald
11:55
Questions and Discussion Ged Fitzgerald
12:10
Dr Jane Martin Local Government Ombudsman and Acting Chair, Commission for Local Administration in England
Ensuring accountability for service failure
Biography: Dr Jane Martin
12:30
Panel Discussion: Session 2
1. Where will accountability for outsourced/shared services lie?
2. Does mutualisation strengthen or weaken scrutiny and accountability
Danielle Proctor, Corporate Director, Transformation, Efficiency and Capability Development, Local Partnerships;
To be joined by session speakers
Biography: Danielle Proctor
13:00
Buffet lunch, networking and exhibition
13:00
Interview with Michael Burton
14:00
Key issue seminar 1: The role and new skills needed by the elected member
Paul O'Brien, Chief Executive, Association of Public Service Excellence
Biography: Paul O'Brien
14:00
Key issue seminar 2: Managing complaints in an era of budget constraints and new service models
Michael King, Deputy Ombudsman, Local Government Ombudsman
Biography: Michael King
14:00
Key issue seminar 3: Making accountability work in mutualisation and social enterprise
Danielle Proctor, Corporate Director, Transformation, Efficiency and Capability Development, Local Partnerships
Biography: Danielle Proctor
14:45
Refreshments, networking and exhibition
What's on now:
15:10
Cllr Stephen Greenhalgh Leader, London Borough of Hammersmith & Fulham
Afternoon keynote: Managing shared management between councils and services
Biography: Cllr Stephen Greenhalgh
15:30
Professor Colin Copus Professor of Local Politics, Local Governance Research Unit
Maintaining local democratic governance through inspection
Biography: Professor Colin Copus
15:50
Ben Page Chief Executive, Ipsos MORI
Effective communication: understanding the needs of customers
Biography: Ben Page
16:10
Panel discussion: Session 4
1. Are there changes beyond the Localism Bill which public bodies need to introduce to ensure accountability?
2. Does outsourcing services weaken the power of local government?
Session speakers
Biography: Neil McInroy
16:30
Close of conference
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