Welcome and introduction from conference Chair

Keynote address: localism driven by local people

Professionally led library services in the Big Society

Redesigning libraries’ literacy and reading services

Supporting community libraries

The business case for setting up an employee led mutual

A strategic approach to working with volunteers whilst maintaining quality in service provision

Sharing services and merging functions

How can libraries support government service delivery? A case study of NHS Choices' Libraries Information Programme: Bob Gann, Head of Strategy and Engagement, NHS Choices, Department of Health. Sharing the vision: engaging with the third sector to deliver library services to visually impaired people: Helen Brazier, Head of National Library Service, Royal National Institute of Blind People; Mark Freeman, Chair, North East Accessible Libraries and Information Services and Libraries Manager, South Tyneside Metropolitan Borough Council.

The role of public libraries in achieving a Networked Nation: Natasha Innocent, Public Sector Partnership Manager, Race Online 2012. The transfer and use of community assets in the delivery of library services: Annemarie Naylor, Head of Assets, Development Trust Association.

Maintaining library service standards whilst restructuring delivery

Engaging the community in service redesign: effective consultative practice

Session 4 speakers.